At 123myr, member privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document clearly sets out what data we collect, how it is used, who can access it, and your rights as a 123myr member in Malaysia.
How we protect every member's personal information to the highest standards
All data transmitted between your device and 123myr's servers is protected by 256-bit SSL encryption — the same standard used by leading Malaysian banks such as Maybank and CIMB. No third party can intercept or read your data in transit.
Access to 123myr member data is limited to staff who require it to perform their duties — and only to the extent necessary. Our role-based access control system ensures your data is never exposed to anyone without a legitimate need.
123myr operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect data that is necessary, obtain consent before processing, and give you full rights over your personal information.
123myr has never sold, rented or disclosed members' personal information to any third party for marketing or commercial purposes, and we never will — not without your explicit consent. Your data belongs to you, not a tradeable business asset.
123myr member data is stored in data centres protected by multiple layers of physical and digital security. Data backups are performed regularly and security monitoring systems operate around the clock to detect and respond to any threats in real time.
As a 123myr member, you have the right to access, correct, delete, or restrict the processing of your personal data at any time. Personal data requests will be handled by the 123myr compliance team within three business days at no charge.
This Privacy Policy describes how 123myr ("we", "our platform") collects, uses, stores and protects your personal information when you use the 123myr.best website or the official 123myr mobile app. We are committed to safeguarding every member's privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international industry standards.
By registering an account or using any 123myr service, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the 123myr platform and contact us to close your account.
Important note: This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy 123myr. Together, these documents form the complete agreement between you and 123myr.
123myr collects various categories of personal data necessary to provide platform services, meet compliance obligations and ensure the security of members' accounts. Below are the details of the data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, national identity card number (MyKad), date of birth | Mandatory |
| Contact Data | Malaysian mobile number, email address | Mandatory |
| Financial Data | Bank account numbers, payment methods (DuitNow, FPX, Touch 'n Go), transaction records | Mandatory |
| Technical Data | IP address, browser type, operating system, device ID | Automatic |
| Usage Data | Game history, betting records, login timestamps, account activity | Automatic |
| Communication Data | Customer support conversation records, emails sent to 123myr | Situation |
123myr does not collect or store full credit or debit card numbers. All payment processing via methods such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay is handled by accredited third-party payment providers that comply with PCI-DSS standards.
123myr collects member personal information through several primary channels:
Data you provide directly when registering a 123myr account, completing identity verification (KYC) forms, making deposits or withdrawals, contacting our customer support, or submitting profile update forms. This includes your name, phone number, email address and banking details that you enter into the 123myr system.
When you use the 123myr platform, our systems automatically record certain technical information, including your IP address, browser type and version, device operating system, pages visited on the platform, session time and duration, and platform performance tracking data. This data is used solely for security purposes, fraud detection, and improving the user experience.
In certain cases required by law or for identity verification purposes, 123myr may receive information from identity verification agencies or financial institutions that you have authorised to share that information with us. This includes bank account status verification for processing withdrawals to Malaysian banking institutions.
123myr processes members' personal data only for legitimate, clearly stated purposes. We will not use your data for any purpose beyond those listed below without first obtaining your additional consent:
Marketing: 123myr will only send marketing communications, such as promotional notices and bonus offers, to members who have given explicit consent to receive such communications. You may withdraw this consent at any time through the notification settings in your account.
123myr does not sell members' personal information to any third party under any circumstances. However, to deliver complete services and comply with legal obligations, we may share certain data with the following limited categories of third parties:
Third-party companies contracted by 123myr to provide support services such as payment processing (DuitNow, FPX, Touch 'n Go, GrabPay, Boost, ShopeePay), cloud computing infrastructure, identity verification services and licensed casino game providers. All such providers are bound by strict data confidentiality agreements and may only use 123myr data for the purposes specified in their contracts.
123myr may be required by law to disclose personal information to Malaysian authorities — including the police, courts or relevant enforcement bodies — where a valid court order or clear legal requirement exists. In such cases, 123myr will disclose only the minimum information required by law.
123myr will not share members' personal information with advertising companies, data brokers or any other third party for third-party marketing purposes without your explicit prior consent.
123myr invests seriously in data security infrastructure to ensure members' personal information remains protected at all times. The technical and organisational security measures we implement include:
While 123myr implements all reasonable security measures, no system can guarantee absolute 100% security. In the rare event of a data breach affecting members, 123myr will notify affected members within the timeframe prescribed by applicable Malaysian law.
The 123myr platform uses cookies and similar tracking technologies to deliver a better user experience and to help us understand how members interact with our platform.
123myr uses three main categories of cookies. Essential Cookies are cookies required for core platform functions such as login authentication and session security — without these cookies the platform cannot function properly. Preference cookies store your preference settings such as language and display theme. Analytics cookies help us understand how members use the 123myr platform in aggregate (not individually), so we can continuously improve the user experience.
You can manage and delete cookies through your browser settings. Please note that disabling essential cookies may affect the login functionality and account security of your 123myr account. 123myr does not use third-party cookies for advertising purposes that track your activity outside our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data 123myr holds about you. All requests will be processed within three business days at no charge:
Request a copy of all personal data that 123myr holds about you in a readable format.
Request the correction of any inaccurate or incomplete personal data in your 123myr account.
Request the deletion of your personal data, subject to applicable legal record-keeping obligations.
Request that 123myr restrict the processing of your data in certain situations while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
To submit any request relating to the rights above, please contact the 123myr compliance team by email at support@123myr.best or via live chat on the platform. We may need to verify your identity before processing your request to safeguard your data security.
123myr retains member personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable Malaysian law. Retention periods vary depending on the type of data and the relevant legal obligations:
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered by any party. If you close your 123myr account, the data deletion process will be initiated within 30 days of the completion of any legally required retention obligations.
123myr services are strictly for individuals aged 18 and above. 123myr does not knowingly collect, store or process the personal data of anyone under the age of 18. If you become aware that a person under 18 has registered an account on 123myr or has provided us with their personal data, please contact us immediately at support@123myr.best.
Upon receiving such information, 123myr will take immediate action to verify, delete the relevant data and close the account in question. We have an automated age verification system at registration, but we also rely on the cooperation of our user community to help identify any cases that slip through this verification.
123myr reserves the right to update or amend this Privacy Policy from time to time in line with changes to Malaysian law, technological developments or changes to how we handle data. Members will be notified of any material amendments via their registered email address and in-app notice at least 14 days before the changes take effect.
The "Last Updated" date displayed at the top of this page will be updated whenever changes are made. We encourage you to check this page periodically. Continued use of the 123myr platform after any amendments take effect will be considered acceptance of the revised policy. Where amendments involve material changes to your rights, we will seek your renewed consent before processing data under the new terms.
If you have any questions, concerns or complaints about how 123myr handles your personal data, or if you wish to submit a request relating to your rights under the PDPA, please contact the 123myr Data Protection Officer (DPO) through the following channels:
We commit to providing an initial response within one business day and resolving your request within three business days. If you are not satisfied with 123myr's response regarding privacy matters, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant Malaysian Personal Data Protection Department.
Your privacy and data security are fully protected at 123myr. Create a free account today and experience Malaysia's most trusted online entertainment platform for yourself.
Register for Free Now Responsible GamingThis document should be read together with Terms & Conditions and Responsible Gaming Policy 123myr. For any queries relating to data privacy, please contact us at support@123myr.best or via the 123myr platform's live chat, available 24/7.