At 123myr, we believe the best entertainment is entertainment you're in control of. This page provides all the information, self-control tools, and support resources you need to ensure your experience at 123myr stays enjoyable, healthy, and fully within your control.
How we ensure every Malaysian member plays safely, enjoyably, and in control
123myr members can set their own daily, weekly, or monthly deposit limits directly through their account settings. Once a limit is reached, the 123myr system automatically blocks any further deposits until the natural period resets – giving you full control over your entertainment spending.
Beyond deposit limits, 123myr also allows you to set a maximum net loss limit for a given period. This means that even if you still have a balance in your account, the 123myr system will block new bets once the loss limit you've set has been reached within that period.
The 123myr platform is designed to remind you when a gaming session has been running for a long time. You can set a maximum duration per session and receive automatic notifications. This feature helps you stay aware of the time you spend on the platform so it doesn't interfere with your daily life.
If you feel you need a break from 123myr, we offer self-exclusion options that can be activated within minutes. A cooling-off period can be set anywhere from 24 hours to 12 months. Permanent exclusion is also available and cannot be reversed — the decision is entirely yours.
123myr uses a multi-layered age verification system activated at registration. We verify Malaysian identity documents (MyKad) to ensure only individuals aged 18 and above can access the platform. Child protection is an absolute, non-negotiable priority at 123myr.
The 123myr support team is trained to identify and assist members who may need help with their gaming habits. We provide referral information for problem gambling support organisations operating in Malaysia and are always ready to listen and assist without judgement.
Responsible gaming means making conscious, informed choices while enjoying entertainment on the 123myr platform. It's not about avoiding games altogether – it's about playing in a way that doesn't harm your financial wellbeing, your relationships, or the mental health of yourself and those you care about.
At 123myr, we take an active rather than reactive approach to this matter. That means we don't wait for problems to arise before stepping in; instead, we build protective features directly into our platform so every member has the tools they need to play responsibly from their very first day at 123myr.
The 123myr platform offers a wide range of entertainment including Live Casino, slots, Malaysia Super League and EPL football, poker, lottery, and virtual sports. All of these are legitimate and enjoyable entertainment options when approached with the right mindset, a set budget, and effective controls. Our goal is for every 123myr member to leave every session with a smile – win or lose – because they played within the limits they set for themselves.
Core Principles: Playing at 123myr should be part of a balanced entertainment lifestyle — not an activity that dominates your time, money, or thoughts. If you find that gaming is starting to take up more space in your life than it should, it's time to use the control tools 123myr provides.
It's important to recognise the early signs that your gaming habits may be becoming a problem. Below is a table of warning signs organised by severity level that you should be aware of:
| Warning Signs | Level | Recommended Action |
|---|---|---|
| Occasionally playing longer than planned | Notice | Set a session time limit in your 123myr account |
| Thinking about gaming while at work or with family | Moderate | Check your time limits & consider taking a break on weekends |
| Topping up deposits beyond your original budget more than once | Moderate | Enable deposit limits in your 123myr account settings |
| Chasing losses by making new deposits | Serious | Activate temporary self-exclusion & contact 123myr support |
| Borrowing money to play or hiding your gambling habits | Critical | Activate permanent self-exclusion & get expert help |
| Neglecting work, family, or financial responsibilities due to gaming | Critical | Contact 123myr support immediately or seek professional help |
It's perfectly normal to occasionally play longer than planned – that alone isn't a sign of a problem. Concerns arise when this becomes a recurring pattern that starts affecting other areas of your life. If you identify with two or more signs in the "Moderate" or "Serious" categories, we strongly encourage you to use the control tools available at 123myr or reach out to our support team for a conversation.
123myr offers a comprehensive and easy-to-use set of self-control tools. All of these can be accessed directly from your account settings page without needing to contact anyone first:
Set the maximum amount you can deposit per day, week, or month. Takes effect immediately once saved.
Set the maximum net loss amount for your chosen period. New bets will be blocked once the limit is reached.
Get automatic alerts when your play session reaches the duration you've set — whether that's 30 minutes, 1 hour, or longer.
Temporarily block access to your 123myr account for anywhere between 24 hours and 12 months – no explanation required.
Permanently close your account. Your balance will be returned. This decision is final and cannot be reversed once enforced.
Important note about limit changes: When you reduce a limit (for example, lowering your deposit limit from RM 500 to RM 200), the change takes effect immediately. However, when you wish to increasing limits, 123myr applies a seven-day waiting period before any increase takes effect. This is an intentional protective feature designed to give you time to reconsider the decision.
Setting self-control limits on 123myr is simple and can be done in under two minutes. Here are the steps:
Go to Login page and enter your username and password. Make sure you are on the official 123myr.best page.
Click your profile icon in the top-right corner of the 123myr platform, then select "Account Settings" from the menu that appears.
In the settings page, find and click the "Responsible Gaming" or "Self-Control" tab, which lists all the control tools available on 123myr.
Choose the type of limit you want to set – a daily deposit limit (e.g. RM 100 per day), a weekly loss limit (e.g. RM 300 per week), or a session time limit (e.g. 2 hours per day).
Review the limits you've entered, then click "Save Limits" to apply them. You will receive a confirmation email from 123myr. Limits take effect immediately for decreases and after 7 days for increases.
If you have any difficulty setting limits through your account settings, contact 123myr's live chat support immediately. Our team can help you activate any self-control tool through our support channel within minutes.
Self-exclusion is the most powerful tool in 123myr's self-control toolkit. It blocks full access to your account — including login, deposits, and all forms of gaming — for the period you choose. This goes beyond simply setting a limit; it completely locks you out of the platform for the specified duration.
A temporary self-exclusion can be set for any period between 24 hours and 12 months. It's a useful option if you feel you're going through a stressful phase – for example, after a job loss, financial difficulties, or a personal crisis – and want to make sure you don't make poor financial decisions while in an emotionally vulnerable state. Once the exclusion period ends, your 123myr account will be restored automatically.
Permanent exclusion closes your 123myr account forever. It cannot be undone once enforced. This is a serious step, and we strongly encourage you to speak with the 123myr support team before proceeding to ensure you fully understand the implications. Once permanent exclusion is enforced, your balance (excluding any bonus funds that have not met rollover requirements) will be returned within 3 business days.
You can activate self-exclusion through your 123myr account settings or by contacting live chat support. If you are in an urgent situation and cannot access your account, send an email to support@123myr.best with the subject line "Urgent Self-Exclusion" and the 123myr team will process your request within one hour.
Use this quick questionnaire to assess your current gaming habits. Check all boxes that apply, then click "Check My Results" to receive personalised guidance.
Check all statements that you feel have occurred or are currently occurring in the past 30 days
0–1 items checked: Your gaming habits are in a healthy place. Continue enjoying 123myr to the fullest. That said, we still encourage you to set a deposit limit as a smart precaution. Revisit this questionnaire once a month.
2–4 items checked: There are a few warning signs worth paying attention to. Please take a moment to set deposit and session time limits in your 123myr account today. Consider taking a short break of 24–48 hours. Reach out to 123myr support if you'd like to talk things through.
5–7 items checked: We strongly encourage you to seek help immediately. Please contact the 123myr support team via live chat to activate a temporary self-exclusion. Talk to someone you trust about what you're going through. Remember – seeking help is a sign of strength, not weakness.
123myr is an entertainment platform designed exclusively for adults aged 18 and above. Protecting minors and teenagers from accessing gaming platforms is one of our highest priorities, and we have implemented multiple layers of protection to this end.
If you have children or dependants at home, we encourage you to take the following steps to prevent their access to 123myr and other adult entertainment platforms: install parental control software on shared devices, ensure your account password is not known to any child, log out fully after every session, and have an open conversation with your child about age restrictions and the importance of responsible gaming when they are old enough for that discussion.
If you become aware that a minor has accessed or registered a 123myr account, please contact us immediately at support@123myr.best. We will proceed with account closure as soon as verification is complete.
If you have any concerns about your own gaming habits or those of someone you know, the 123myr support team is ready to listen and help. All responsible gaming conversations are handled in complete confidence and without any judgement.
For additional support, you can also reach out to problem gambling assistance organisations operating in Malaysia. The 123myr support team can provide further information about these resources when you contact us – you won't have to face this alone.
Remember: Asking for help is a sign of wisdom and strength. Every 123myr member deserves support without shame. Our team is here not to judge, but to help you make the best choices for yourself and your family.
Register a free account and set your responsible gambling limits from day one. The best entertainment is entertainment that's controlled and responsible.
Register Free & Set Your Limits FAQThis page should be read together with Terms & Conditions and Privacy Policy 123myr. The 123myr platform is for users aged 18 and above only. For responsible gaming assistance, contact us at support@123myr.best or via 24/7 live chat.